We pride ourselves on our quick response to orders and enquiries.
Our internal supply policy states that we will post the goods within 2 business days of receiving the order, or pay a penalty (this is normally to supply a free bonus to the customer).
An analysis of our online sales for the 2 years up to June 30th 2007 indicates the following:
76% of all orders were posted within 24 hours
23% were posted between 24 and 48 hours
Less than 20 orders were posted more than 48 hours after receiving the order
IN EVERY CASE of late posting we supplied an additional bonus (eg. Free handtowel or extra socks) at our cost
Our postage charges are calculated as follows:
Base Charge: $4.45 per order (This is what our packers charge us)
Weight Charge: $18 per Kg (This is an average charge based on standard Post Office Charges)
DISCLAIMERWe have used our best endeavours to ensure that the information contained herein is true and accurate, but accept no responsibility and disclaim all liability in respect of any errors, inaccuracies or misstatements contained herein. Prospective purchasers should make their own inquiries to verify the information contained herein. All information contained in the Healthy Channels Pty Ltd website is provided as a convenience to clients. All prices displayed on the Website are current at the time of issue, but may change at any time and are subject to availability.